About Us

about-randi-and-graham.jpgCommunicating is Caring 

Founded by parent Randi Sargent, is a family-run, small business on a mission to improve caregiving for adults with speech and cognition challenges.

Choices are empowering and everyone - regardless if they have aphasia from a stroke, Alzheimer’s dementia, Parkinson's, brain injuries, ALS, autism, cerebral palsy, Down Syndrome or Rett Syndrome - has the right to have a say in their care. Unfortunately, many non-verbal people don't get that choice. You can help change this.

"When our beautiful son was born with severe communication and intellectual disabilities, we pursued many specialized programs for him but he never developed the ability to speak, read, write or walk independently. Now, as a young adult, I worry about how our son will communicate to his caregivers that he's uncomfortable, bored or wants to switch activities. How long will he sit idle until someone pays some attention to him?

Eighteen years later, I found myself as a long distance caregiver to my mother who developed aphasia and dementia resulting from a stroke. While the cause of their speech challenges is different, both rely on others for much of their daily personal care."

Caregivers live with constant guilt that are are not doing enough to help a loved one who is dependent on us for daily care. How will I learn to communicate with and support my loved one who needs my help with everything? How can I reduce my loved one's frustration? How can I make my caregiving easier and less stressful? 

Communicating Using Pictures to Empower Independence

Our family has been extremely lucky to have had the support from many dedicated special educators, speech pathologists and occupational therapists during his school years in Massachusetts. From them, we learned how to use pictures to support his understanding, choices and communication. We learned to use picture-based supports and augmentative alternative communication (AAC) aids, low tech to high tech to enable my son to communicate.

In 2008, I launched, the only source dedicated to enabling caregiving choices and taking the guesswork out of caring for adults with cognitive/communication challenges by using easy-to-use, picture-based communication aids. 

Say it with Symbols is dedicated to helping adults communicate their needs when words won't work. We know that your need is urgent and we ship our products same or next day, six days a week. Express shipping is available at check out. We offer a 100% satisfaction guarantee so you can try our communication aids to make sure its a good option for your loved one or patient.

The no tech, picture communication boards and books I've created are uniquely designed to be functional for adults based on best practices supported by academic research. Our products have been field tested  - and improved -  by caregivers trying to communicate with their nonverbal loved ones. Our store also offers a curated selection of easy-to-use voice output devices that help improve adult caregiving including communication, healthcare, personal care and activities of daily living. 

To learn if your loved one would benefit from augmentative communication aids (AAC), consult with a licensed speech and language pathologist/AAC Specialist, occupational therapist or other assistive technology professional for an evaluation and on-going clinical treatments.

Communication is a Human Right 

Thankfully, person-centered planning is becoming more common in care centers. Alongside other aspects of daily living, it implies that care should be based on personal choice, not just the options available or convenient at the day program, hospital or residence. Everyone has the right to make choices.

Join us on this journey to give people with complex communication and cognitive challenges a way to voice a choice in their care. Communicating is caring.

Please free to contact me to share your story, get a recommendation for a product or request a speaking or training session. I'll look forward to sharing with you! 

Randi Sargent

Caregiver Advocate and Founder
Giving Greetings Publishing

Folllow our journey on:

Twitter @sayitwithsymbol

Selected products now available on Amazon!   

Giving Greetings Publishing is a woman-owned small business.