We love to hear from our customers!
We so appreciate all that our customers do to support the communication needs of their loved ones and clients. Here's what caregivers and professionals alike have to say about our customer service and products.
Tell us YOUR story!
How have our products helped your loved one or made your life easier? Email us with your story or any ideas you have to make our products more useful to you.
"Nice product, using it for a family member with Broca's aphasia. Glad I found your downloadable pictures. My family member practices with the cards daily too to improve their communication skills."
- Tony, family member, Etsy customer
"You have no idea how much this will help her out. We are really struggling to try to take care of her and doing our best, and your kindness is an immeasurable help to us and to her. There's not a whole lot of good to be found in this world, and it's very refreshing."
- Heather W, family member
“I needed a non-technical AAC device asap at a new facility that did not have resources for me. I located this wonderful product quickly! Thank you for the digital option. So much appreciated!”
"Necessity really is the mother of invention, but your creations have honestly saved myself and my fiance a ton of time from having to create our own picture boards from scratch! My father-in-law had a major left MCA stroke in early November of last year, and has expressive aphasia as well as right sided hemiparesis. We can see how frustrated he is in not being able to communicate his needs, and we are so glad to have found your website. I will recommend your website and products wholeheartedly to any of my patients and their families if they should have a need.
- Courtney F, D.O, Family Medicine
"Thank you for the personal care, Randi. I was raving about your superb customer service to my family. I truly appreciate it."
- CL, family caregiver
"Thanks for getting back to me so quickly... my 92 year old step mother has a cancerous tumor in her mouth and is having difficulty talking. She and my Dad were delighted with (the Alphabet Spelling Board)."
- SK, family member
"I (bought) the Portable Adult Communication Book for my father in Malaysia who recently had stroke with aphasia (he is unable to verbally communicate). I really love the design of your communication book, especially the leatherette cover. Both my parents are not computer savvy and do not own an iPad. It is also very difficult to find a suitable communication book available in Malaysia...Thank you so much for working with me to ship your products to my father. I really appreciate your kindness."
- EC, family caregiver
"Very useful. Mom had a stroke and it is helping her to identify items, emotions, and needs. The caregiver speaks another language. The book also helps them to communicate."
- Leslie M, family caregiver
"Thank you for creating this! It looks to be very helpful! :)"
- Diana P, family caregiver
"Thank you for providing this service. Mom is 95 with sudden onset dementia sometimes aggravated by UTIs. She'll be moving into a good memory care home and this will help."
- Anne B, family member, Austin TX
"I just wanted to thank you for having the kind of materials that my elderly mother can use to communicate since her stroke. I searched the web for materials for days and had almost given up hope at finding anything made for people in my mom’s situation. You really provide a wonderful service to a very small niche of people in need."
- Pamela L, family member
"After reading a recent post from you on the PACT yahoo group, I followed the link to your site and was very impressed. I really appreciate your putting together such a complete and needed resource for others. Thank you!"
- Faye S.
"The product line Randi Sargent offers AAC users, families, and professionals are so functional and creative. From the simple personalized name stamps to the varied collection of easy-to-use display systems, these tools from Say It With Symbols offer teams practical solutions for real-life. It is one of the resources that I consistently share with teams in both my consultations and training sessions!"
- Phyl T. Macomber, Assistive Technology Specialist, PracticalATSolutions.com
"Thank you very much for checking in about my order. I appreciate the customer service you guys always provide. Thank You!"
- Cara F, parent, MA
"Your site continues to grow! Very impressive. I've shared your site with many in my workshops as your products are certainly unique.....and so appropriate for those in the AAC world."
- Pat Mervine, Speech Pathologist, SpeakingofSpeech.com
"I love your site and in fact, I included it in a compilation called AAC Resources for Families. It fit perfectly in the chapter: Connecting with others! You are right on target with your efforts to increase awareness. Your work is so important to the AAC community and the disability community at large."
- Pam H, parent, IL
"Great site for anyone touched by special needs. It was easy to place my order and the merchandise arrived promptly. I would order from this site again in a heartbeat."
- Kelli Y, parent, TX